Jr. Network Support Engineer in Atlanta, GA

ATLANTA GA 30303brbrstrongspan styletext-decoration underlineDurationspanstrong5 Months Possible Extensionbrbrstrongspan styletext-decoration underlineRequired EducationspanstrongBachelors degreebrbrstrongspan styletext-decoration underlineAbout CollaberaspanstrongbrbrEstablished in 1991, Collabera is 1 of the fastest growing end-to-end details technology services and solutions companies globally. As a half a billion dollar IT company, Collaberas client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to succeed in an increasingly competitive marketplace. ppWith over 6500 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.ppbullCollabera listed in GS 100 - recognized for excellence and maturitybrbullCollabera named among the Top 500 Diversity Owned BusinessesbrbullCollabera listed in GS 100 ranked among top ten service providersbrbullCollabera was rankedbrbull32 in the Top 100 Large Businesses in the U.Sbrbull18 in Top 500 Diversity Owned Businesses in the U.S brbull3 in the Top 100 Diversity Owned Businesses in New Jerseybrbull3 in the Top 100 Privately-held Businesses in New Jerseybrbull66th on FinTech 100brbull35th among top private companies in New Jerseybra hrefhttpwww.collabera.comaboutusaccolades.jsphttpwww.collabera.comaboutusaccolades.jspappCollabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.ppstrongspan styletext-decoration underlineJob Descriptionspanstrongbrbrstrongspan styletext-decoration underlineResponsibilitiesbrspanstrongbrbullInvestigate and diagnose faultbrbullIdentify and coordinate resolution of conflictsbrbullConfirm impact of fault single multi user impactMaintain and operate custom monitoring toolsetsbrbullProvide fault resolutionbrbullTroubleshoot escalated problems WAN LANcaching proxy, DNS DHCP, strong authentication etc.Escalate unresolved issues to appropriate team Open confirm approval of Change Request where neededbrbullPerform testing after changebrbullContact onsite support vendor when neededbrbullCommunicate status updates as needed Assign ticket back to ticket owner after resolutionbrbullSubmit Emergency Change Requests in Tools for all unplanned configuration changesbrbullProvide ad hoc statistical reportsbrbullProvide scheduled statistical reports e.g. of events, trending analysis, etc.brbullProvide inputs to Architecture design with an aim to make network more self-sufficient optimal.brbullProvide Tier three operational support and incident resolution for technologyies of focusbrbullProblem management - diagnosis, root-cause elimination activity , escalation, tracking and permanent resolution of complex incidentsbrbullMaintain a high-level of knowledge on the deployment of technologiesbrbullDemonstrate expertise to take ownership, be accountable and build loyalty in order to deliver service excellencebrbullResponsible for ongoing governance of technical integrity and capacity management of systemsbrbullUpdate standards documentation as necessarybrbullPerform detailed analysis on network and systems facilitiesbrbullFocus on innovation continued improvement in cost and quality of the technology servicesbrbullCCIE - preferred and could be tagged as expert resource a high-level C.brbullProblem Solving Escalation ManagementbrbullTechnology TroubleshootingbrbullContinuous ImprovementbrbullInfrastructure Operations - Cost Management - Operational Excellence - Operations Management - Project Management - Resource Management - Delivery Methods - Delivery Tools - Deploy Solution - Service Excellence - Infrastructure Assessment - Infrastructure Architecture and Design - Build Develop Solution - Capacity Management - Infrastructure Governance - Quality Management - Solution Realization Approach Development.brbrbullLEVEL one Qualifications Typically requires BABS or equivalent and 1-three years of related skills. Performs routine activities in a structured environment. Requires assistance in resolving unexpected problems. Work requires in-depth knowledge of 1 or basic knowledge of several disciplines. Applies principles, concepts and techniques of a discipline. Works under close supervision. Uses little discretion. Is expected to seek guidance in unexpected situations.brbrpMS, Solaris, Linux RHEL, Oracle DB. DESCR Looking for an Element Management System Engineer who has 3-five years of background working on and supporting EMSNMS platformsbrbullAble to maintain functionality of existing EMS platformsbrbullExperience working with EMS platform GUI user-interfacebrbullAble to test and deliver EMS productsbrbullUnix Command Line Development experiencebrbullExperience working within Solaris and Linux RHEL infrastructurebrbullExperience working within Oracle DB infrastructures and maintenancesbrbullStrong SNMP Data collection knowledgebrbullStrong communication skillsbrbullExperience working on Alcatel Lucent SAM 5620 Cisco NCS WiFi EMS platforms desired. brbullROLE Develop, implement, integrate and maintain EMS applications. May also be involved developing in support of Enterprise Resource Planning ERP and Mobile Solution Services MSSbrbrstrongspan styletext-decoration underlineContact InfobrspanstrongbrFor Further info regarding the job or to apply please contact Shaishav Pandya at [removed phone] or email a hrefmailtoshaishav.pandyacollabera.comshaishav.pandyacollabera.coma ppstrongspan styletext-decoration underlineCompany Websitebrspanstrongbra hrefhttpwww.collabera.comhttpwww.collabera.comapspanListing originally posted at http